Privacy Policy
At Kavin Lotus (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services, including our textile store, cashew nuts store, car and machinery rentals, and tailoring services.
1. Information We Collect
- Account information: name, email address, phone number, and password when you register.
- Order & billing information: shipping address, billing address, and order history.
- Payment information: processed securely by our payment partners (Stripe, PayPal, WooPayments). We do not store full card numbers on our servers.
- Service information: measurements, rental locations, booking dates, and special instructions you provide.
- Technical data: IP address, browser type, and usage data collected through cookies.
2. How We Use Your Information
- To process and deliver your orders, rentals, and tailoring services.
- To communicate order confirmations, shipping updates, and booking confirmations.
- To provide customer support and respond to your requests.
- To improve our website, products, and services.
- To send promotional offers where you have consented.
3. Sharing of Information
We do not sell your personal information. We share data only with trusted third parties necessary to operate our services, such as payment gateways, shipping and courier partners, and analytics providers, all of whom are required to protect your data.
4. Data Security
We use SSL encryption and industry-standard security measures to protect your information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
5. Your Rights
You may access, update, or request deletion of your personal information at any time by contacting us. You may also opt out of marketing communications.
6. Contact Us
For any questions about this Privacy Policy or your data, please contact us through our Contact page.